Tel: 07402 355 503


Return Policy:
We accept returns, if goods are faulty or not your satisfaction. You must contact us within seven days of receipt of your item. All items returned must be in an unused condition and may only be exchanged for the same goods or goods of equivalent value. We will not refund or exchange for change of mind or if you ordered incorrectly from our website.

Statutory Rights:
Please note that nothing contained within these terms and conditions affects your right as a consumer.

We aim to dispatch goods within two to four working days from order.

Privacy Policy:

Winchester Coffee Roasters is committed to protecting your privacy and promises not to share any information with any third party.

How we use cookies:

Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies (Google Analytics) to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes. Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites:

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Online Shop:
Winchester Coffee Roasters’ online shop is using Paypal Checkout and Shopping Cart. P&P charges will be added to each purchase after logging in yo your Paypal account. Please visit Paypal by clicking here for information about their privacy policy and services. We never collect and store any bank, credit or debit card details or any other payment information from you.

Winchester Coffee Roasters Terms and Conditions / Privacy Policy